Question

3. Describe Kenya Airway’s solution to its problem.
What management, organization, and technology
issues had to be addressed by the solution?

Answer 1

The  Kenya Airway’s solution was the use of:

• Customer Relationship Management.
• Sourced funds from Jomo Kenyatta International Airport

What was the problem at Kenya Airways?

Kenya Airways is known to be helped by the government and their loss was said to be linked to the pandemic of 2020 and thus they looked for  ways to raise funds.

Note that  Kenya Airways had issues with unsatisfactory customer relationship and thus they handle this as they said to fly high with Customer Relationship Management.

Learn more about Airways from

https://brainly.com/question/18271740

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