Question

A user reports that a windows 10 pc displays a warning message. the warning message indicates that the pc is infected by malware. a technician comes to the office and makes sure that the pc is disconnected from all wired and wireless networks. what should the technician do next to further investigate the incident?

Answer 1

In the above scenario, a previous update that is needed for the current update is not installed and if a downloaded update file is said to be corrupted.

Where are Windows Update files located?

The  Windows update are known to be often used to keep a window up to date.

Note that what the technician need to do next to further investigate the incident is to check if a previous update that is needed for the current update is not installed and also if a downloaded update file is said to be corrupted.

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