When directing efforts are not aligned on critical paths for integrated actions, this leads to the need to synchronize actions assigned to each operational level and delegate tasks in detail at the tactical level to subordinates and stakeholders.
It is essential to direct and coordinate activities in an objective, clear and dynamic way, because in an organization, there is a systematization of integrated processes that together help to achieve objectives and goals.
Therefore, effective communication at all operational levels is essential to ensure the integration of organizational activities in order to achieve total process quality.
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