Task 1: Responding to Customer Complaint via Email
Instruction: Compose you email response to the given email below. Your answer should be in handwritten in a 1 short-sized bond paper. after, take a picture of your answer and attach in this assignment stream.
Dear BabyM Appliance,
On February 14, 2022, I bought a Hanabishi Oven Toaster with product code HO10GX at your branch in Tondo, Manila City.
Unfortunately, your product has not performed well because when I tried it at home it doesn't turn on at all.
To resolve the problem, I would appreciate an exchange of this product. Enclosed are copies of my records which includes receipts, warranties and serial numbers concerning this purchase.
I look forward to your reply and a resolution to my problem. Please contact me at the above address or by phone at 09091234567.
Sincerely,
LenLen
Task 2: Write a script on how you would deal with a customer with rude attitude. The script should include the customer's line and your line.
