Question

Shell Oil Company used Intertek Caleb Brett, an Australian research laboratory, to provide all analytical services needed to support one of its full scale refinery. With this _____, Shell replaced domestic employees at the site of the refinery with employees from the Australian firm.

Answer 1

The missing word is Outsourcing. Shell Oil Company outsourced Human Resources Analytics Services to Caleb Brett.

What is Outsourcing?

Outsourcing is the process of asking another firm to carry out a business activity that would have been otherwise, executed by the company's staff internally.

Human Resources Analytics is the collation of all data that relate to the staff of an organization for use in effective and efficient decision-making.

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