The fact that Juan was invited by the employer to say a few words during a meeting and he said about a conversation with a client that was not what the employer wanted does not correspond to public speaking as Juan lacks purpose and organization.
It corresponds to a social skill performed to promote interaction between individuals, which can increase persuasion, negotiation power and empathy.
It is essential that when giving a speech to an audience, there is prior preparation of the speaker, about his goals with the speech and ways to attract the attention of the audience.
Therefore, since Juan was not advised in advance that he should speak a few words during a meeting, he cannot prepare a focused speech that presents a message, retains the audience's attention and achieves the expected goals.
The correct answer is:
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