For me to respond to negative social media comments, I will have to
- Respond to the comment quickly.
- Be sincere and transparent.
- Interact directly with your customers.
- Make yourself available and visible
Social media response
A customer, who states they will be leaving after
being a customer for over 15 years shows that there are tangible reasons to feel that way.
Being a loyal customer for over 15 years means that the customer has always at one point been satisfied with the customer's goods and services.
Hence for me to respond to negative social media comments, I will have to
- Respond to the comment quickly.
- Be sincere and transparent.
- Interact directly with your customers.
- Make yourself available and visible.
Learn more on social media response here: https://brainly.com/question/3653791
