There are different steps in problem solving. The step of the problem-solving approach to communication is Pedro working on is to evaluate the options.
What is Evaluating options?
This is simply known as the act of assessing the results, choices, claims, opinions, etc., that are more better when compared to others in a given situation.
Higher scores shows that a person who can approximate the value of different angles and decide which choices are better.
Based on the fact that Pedro is deciding upon the informal tone to make use of the tasteful humor, it is about evaluating the options.
Learn more about evaluating options from
https://brainly.com/question/10708306
