Several principles guide the smooth flow of communication. When these are followed, people will understand the message that was passed. The principle of human communication that Marsha uses is;
The principle of understanding the receiver entails that a person should be able to understand the person who is passing a piece of information to him.
After you have understood the person talking to you then you will be able to provide a reply that is in harmony with what is being discussed.
So, since Marsha tries to understand the perspective of others, she is applying the principle of understanding the receiver.
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