Question

A restaurant uses an online system to engage customers. After each transaction, customers receive a text asking them to rate their experience with either a smiley, neutral, or sad face emoji. This practice is an example of _______ control.

Answer 1

Answer:

feedback

Explanation:

Feedback

Feedback control is a process used by managers to assess the performance of the team. It helps to determine the performance of an individual member of the team. The implementation of the feedback control puts the manager in a position to lead the team effectively.

Answer 2

The practice illustrated is an example of feedback control.

A feedback system simply refers to a system where the output is controlled by using its measurement and a feedback signal.

A restaurant using an online system to engage customers and rating their experiences with either a smiley, neutral or sad face is feedback control. It should be noted that the purpose of feedback control is simply to keep the controlled variable close to the set point.

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