Which of the following is critical to customer satisfaction?

A) informing a customer of a vehicle concern

B) Redelivering the vehicle just like it was received

C) ensuring the vehicle is free of any grease

D) all of above

Respuesta :

concern

B) Redelivering the vehicle just like it was received

Option B.

Any other choice just stresses me out .
RELAXING NOICE
Relax