Heather is not correct because an agency agreement does not require a written record.
An agency agreement occurs as one person accepts to represent another or act on behalf of this person. The agency agreement requires:
This means the only real requirement is that the parties involved have an agreement. This agreement is often registered in a written record but this is not an obligation, and therefore, oral agreements are equally valid.
This means a written agency agreement is not mandatory, and therefore, Heather is incorrect.
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