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Read the formal e-mail. Dear Mr. Townsend, Our neighborhood watch group would like to accept your offer to visit with our group next month. Your proposed presentation addresses many of the issues that are of immediate concern to our group. Given your impressive credentials, we value your input and look forward to your presentation. To solidify the details, please use my contact information below to contact me. Sincerely, Marissa Lee What is the main reason this e-mail is not appropriate for a formal purpose? While the e-mail contains a proper salutation and closing, the language in the body of the letter is too informal. While the e-mail contains formal language in the body, the salutation is formatted incorrectly and the contact information is missing. While the e-mail contains a proper closing and signature, the salutation is wrong because the heading is missing. While the e-mail contains formal formatting for the salutation and signature, both the body and the closing have formatting errors.

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Answer:

The answer is: While the e-mail contains formal language in the body, the salutation is formatted incorrectly and the contact information is missing.

Explanation:

It cannot be the first option as the email is actually formal, we know that because we don't see any contractions (it's), which these are commonly know for its informality when writing, we also see words and phrases such as: solidify, would, concern, look forward, etc... which could have been easily replaced for other synonyms less formal. The formatting refers to, pieces of writing missing, in this context we see that a bit more of salutation is missing at the beginning before going straight out to the issue; for instance:

Dear Mr. Townsend,

The motive of my email is to salute you and also to make of your knowledge...

And well, as we can see, the contact information she writes as to find "below" isn't there...

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