5. Officer Williams patrols in a mostly Hispanic neighborhood. Although he has worked in the community for several years, he does not speak Spanish and
knows very little about the culture of the citizens he is supposed to serve and protect. After a few complaints, Officer Williams's supervisor has asked that he
take a professional development training course. Which one might he best benefit from?
a course on how to communicate assertively
a course on how to keep your composure
a course about cultural awareness
O
a course on decision-making
