Question

Linda is the manager of a graphic design company. Her IT team asked for her consent to upgrade the editing software used by employees. Linda remembered that when such an upgrade was made in the previous month, all the systems crashed, and work was affected for several days. So, she refused to give consent for the upgrade even though such upgrades had been generally useful in the past. Which human compromise has influenced this decision

Answer 1

The human compromise that has made Linda to change her decision in upgrading the editing software due to the systems crashed that was caused by previous upgrade is Recency Syndrome.

• The recency effect can be regarded as  tendency to remember the action or effect of  most recently presented information best.

• This syndrome always helps manager to learn from past mistakes so that he can avoid it next time. If not for this syndrome, Linda could have gave in for the upgrade, but she was afraid of crashing of the system.

Therefore, Recency Syndrome is the correct term that describe Linda behaviors.

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