Complete a journal entry by responding to the following questions/topics.

What does this statement mean to you and why is it important?

“I began to view clients differently, not as cases with things to fix, but as people with concerns and I had the ability to change their experience.” (Diary of a Medical Assistant, 2014).

The medical assistant had a positive perception of patients (clients) which would help them not to think less of themselves while receiving treatment.

Who is a medical assistant?

A medical assistant refers to an individual who is employed as a healthcare professional to work directly with other medical professionals such as doctors, physicians, etc., at medical offices, hospitals, and clinics.

Based on the statement, I can deduce that this medical assistant didn't see his or her patient as mere clients with problems that only require solutions without empathy. Thus, the medical assistant had a positive perception of patients (clients) which would really help in influencing how she relates, acts and proffer solutions to their health-related issues or challenges.

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