A new patient dressed in dirty clothes and with poor personal hygiene comes to the physician's office without an appointment. The patient's appearance indicates that this person may not be able to pay for the office visit. In terms of nonverbal communication displayed by the office staff. how could the patient feel he or she is not to be seen? What body language will indicate that the medical assistant cares? Why is observation an important component of communication?

The patient feels very sad when he knows that he or she can't be seen by the doctor due to having no money. The sad mood of the medical assistant is the body language that will indicate that the medical assistant care about the patient. Observation is an important component of communication because observing people rather than just listening to them, is an important way of gathering information about the health condition of the patient.

Cricetus Cricetus · Answer 2 · 2021-12-23T15:11:04+01:00

Observation seems to be highly essential because it provides us with the real nature of the personality, and if the patient becomes aware that he is being observed by another individual, he usually hams it up, which is known as the Hawthorne effect.

Unwanted nonverbal communication that indicates that perhaps the patient won't be accepted by the doctor includes strange facial movements, lack of eye contact, body gestures such as nodding, and so on.
Whenever an officer makes a favorable nonverbal response, such as making an acquaintance, smiling, keeping visual contact, and so on.

Thus the above response is appropriate.

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