ACTIVITY 2. SOLVE THE CHALLENGE
A. Directions: Match the following verbal communication strategies in Column A with
the challenges that they address in Column B. Write the letter corresponding your
answer on the line before each number.
_______1. Practice active listening
_______2. Remove distractions
_______3. Recognize and call out your
emotions
_______4. Prepare for tricky
conversations
_______5. Take a speech class/course
a. A conversation makes me feel
difficult emotions.
b. I am afraid of public speaking.
c. I am worried about a conversation
that I am not confident about.
d. I miss details from what was told to
me.
e. I think too much of what to say
next.
f. My throat hurts.
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