Version 1: George walks away. He never talks to Elaine or Jerry again.
Version 2: George confronts Elaine, saying “I am angry about what you have been saying. I do not want you spreading rumors about me. If you have a problem, please see me about it.”
Version 3: George yells at Elaine to shut up and then confronts his boss demanding to know why he’s going to be fired.
Version 4: George demands that Elaine tell him where she heard that. Elaine tells him not to worry about it and tries to crack a joke about how much the boss is late.
Choose the answer that correctly identifies the conflict management styles represented by each version.
a.1- non-confrontational, 2- cooperative, 3- confrontational, 4- confrontational and non-confrontational
b.1- confrontational, 2 - cooperative, 3- confrontational, 4 - cooperative and confrontational
c.1- cooperative, 2 - confrontational, 3- non-confrontational, 4 - both are confrontational
d.none of the above
