Question

The computer boots normal but soon turns off. When rebooted, it dies again. It works for a few minutes in the morning, but throughout the day, it only boots after it has been turned off for over an hour, then turns off again as soon as the windows desktop appears. What are your troubleshooting steps and repairs that you, the on-call technician, will use to resolve this malfunction? What went wrong? How did you fix it? How much must you charge the customer?

Answer 1

Answer:

If I would have been there firstly I will not any for it second it has been happend to my PC 1 or 2 week ago if you are using Windows 7 cuz I have 7 . So two black screen appear press the reboot key and wait for 2nd screen, and if it would not come again reboot till it appear then press [Del]

key and some adjustments and press enter and it would ask for saving so press Y and enter you are all done