Sara is at her friend Meg's house. Meg says her parents won't notice if a couple of beers go missing. Sara shakes her head and assertively says, "No, I don't want to break their trust." When Meg insists that they won't care, Sara sighs and says O.K.
Which refusal skill is Sara forgetting to use in this situation?
A. Using strong nonverbal language
B. Using the word "no"
C. Using a firm tone of voice
D. Repeating her message as often as necessary
