Answer:
PART A-
They are often difficult to access and need improvement.
PART B-
"Last fall—16 years after the War on Terror began—the VA was still flooded with serious complaints about patient care; earlier this year, concerns about doctor shortages made headlines."
"Tales of delays and deficiencies, including long waits and poor access to proper care, have plagued the VA since injured vets started returning from Afghanistan and Iraq following 9/11."
Hope this helps it's a little late tho lol
Explanation: