Answer:
a. Download the flash utility or tool from the manufacturer's website
b. Properly identify the motherboard
Explanation:
In this scenario, you are trying to fix a problem you are having with your PC, you have determined that you must flash the computer's BIOS. The following would most likely need to be completed prior to flashing the BIOS;
a. Download the flash utility or tool from the manufacturer's website
b. Properly identify the motherboard.