Answer:
See below
Explanation:
As a manager of a service department in an organization, I am responsible for the overall results of my employees. To make work and life easier for my employees, their job requirements would be formally documented. This is to enable them know the step by step responsibilities required of each employees. This will also reduce the time taken to ask questions from the manager as all job requirements have been clearly spelt out and documented.
Again, when job responsibilities are formally written, it will enable employees ask questions where they are in doubt as it pertains to their roles. Moreover, each employees would be held accountable for his or her performance in line with the documented job requirements.
When job roles are documented, the possibility of employees hitting into production hours will be greatly reduced because each employees already know what to do .
