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ong answer: right here right now, inc. sells streaming media subscriptionsthe company has grown alot recently and has noticed that it has been getting a larger number of complaints about customer service right here right now arranged for its customer service employees to recieve training on best practices and telephone customer service they have hired you to thoroughly evaluate the training you to arrange a meeting to go over your plans with customer service manager below create a brief meeting agenda including objectives discussion topics each with a estimated amount of time alotted to it and propose next steps your discussion topics should include brief descripters of the areas you plan to evaluate and soon those evaluations should take place include all four levels of evaluation discussed