Answer:
The probability is 0.9545
Step-by-step explanation:
To find this probability, we shall use the z-score formula
Mathematically;
z-score = (x - mean)/SD/√n
where mean = 20
SD = 5
n = 100 and so √100 = 10
So for 19, we have ;
(19-20)/5/10 = 1/0.5 = -2
For 21, we have
(21-20)/5/10 = 1/0.5 = 2
So the probability we want to calculate is
P( -2 < z < 2)
we can use the standard normal distribution table for this
Using this table;
P(-2<z<2) = 0.9545