That means you need to maintain a platform that will be capable of utilizing automated logic to intelligently and rapidly colloect the additional information thats required to carry out testing on your IT infrastructure.
It's important to know when problems contain roots in order to effectively get a solution to the problem.
In this case, to analyze and solve a problem, the person requires problem solving and critical thinking skills.
To solve the problem, the individual has to get the root cause of the problem. This implies that the problem should be allowed a critically.
Then, an analysis should be done and the issue should be looked at from different perspectives.
Learn more about root cause on:
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