Question

Technician A says that the last step in the diagnostic process is to verify the problem. Technician B says that the second step is to perform a thorough visual inspection. Who is correct

Answer 1

Answer:

The answer to this question is given below in the explanation section. However, the correct option is Technician B.

Explanation:

There are eight steps procedures to diagnose the engine.  

Step 1 Verify the Problem

Step 2 Perform a Thorough Visual Inspection and Basic Tests

Step 3 Retrieve the Diagnostic Trouble Codes (DTCs)

Step 4 Check for Technical Service Bulletins (TSBs)

Step 5 Look Carefully at Scan Tool Data

Step 6 Narrow the Problem to a System or Cylinder

Step 7 Repair the Problem and Determine the Root Cause

Step 8 Verify the Repair and Clear Any Stored DTCs

So the correct technician is Technician B that says that the second step is to perform a thorough visual inspection.