Answer:
The percentage of customer would less likely to purchase next item is 26.2%
So, The nearest option will be (e).
Step-by-step explanation:
Given that,
The table of information is
Response = Very satisfied, Satisfied, less than fully satisfied and not satisfied
Frequency = 15, 30, 12 and 4
We need to calculate the total frequency
Using given frequency
[tex]Total\ frequency = 15+30+12+4[/tex]
[tex]Tota\ frequency = 61[/tex]
We need to calculate the total number of customers less or not fully satisfied
Using given data
[tex]x = 12+4[/tex]
[tex]x=16[/tex]
Where, x = total number
We need to calculate the percentage of customer would less likely to purchase next item
Using formula for percentage
[tex]percentage\ of\ customer=\dfrac{total\ number\ of\ customer}{total\ frequency}\times100[/tex]
Put the value into the formula
[tex]percentage\ of\ customer=\dfrac{16}{61}\times100[/tex]
[tex]percentage\ of\ customer=26.2\%[/tex]
Hence, The percentage of customer would less likely to purchase next item is 26.2%
So, The nearest option will be (e).