Question options :
a. have a virus on your computer
b. used the Ctrl button instead of the Shift button
c. used the Shift button instead of the Ctrl button
d. right-clicked instead of clicking
Answer:
c. used the Shift button instead of the Ctrl button
Explanation:
To select two items not listed next to each other in a folder using your keyboard, you hold down the ctrl button on your keyboard and click on the item you wish to select one after the other. If you were to use the shift button, holding it down and pressing the arrow keys up left right or down or clicking each item, you would select items next to each other on the list or all of them and not just the ones you wish to select.