Answer:
B) intuition
Explanation:
Analyzing the scenario above, it is clear that Phyllis Stintson performed the decision-making process according to her intuition.
It is possible to perceive the use of intuition as the question provides information that he made the decision by drawing unconscious references from several different experiences in the past.
Intuition can be an important skill for leaders, who need to make decisions that are increasingly quick and important for the success of an organization, so it is important that a leader's self-awareness is a valued characteristic, because from self-awareness the leader has greater emotional control over his experiences, his intuition, his knowledge and other essential characteristics which will be useful to base an important decision-making process.