With the impending retirements of very talented senior staff, Katherine was concerned that PTO Inc., her employer, was not planning for the future. Spurred on by her concern, Katherine convinced management to budget and build a knowledge management system to create, acquire, store, and transfer knowledge in order to modify PTO's behavior to reflect new knowledge and insights. Two years later, Katherine was proud to reflect on her success in helping the company become a(n) ________ organization.

Since the very talented senior staff would be retiring soon, Katherine was concerned that PTO Inc., her employer, was not planning for the future. Spurred on by her concern, Katherine convinced management to budget and build a knowledge management system to create, acquire, store, and transfer knowledge in order to modify PTO's behavior to reflect new knowledge and insights.

Two years later, Katherine was proud to reflect on her success in helping the company become a learning organization.

A learning organization is an organization that acquires knowledge very quickly or rapidly, so it can be innovative and have a competitive advantage over other organizations in the same industry. It is characterized by the rapid acquisition, sharing, and use of information by its employees.