Respuesta :
Answer:
Paraphrase what the sender has said. Avoid looking directly at the sender doesn't really make sense and wouldn't make a change. Refraining from asking questions stunts the conversation and repeating back exactly what they said is really just mimicking and isn't helpful.
Explanation:
Answer:
Active Listening is hearing with understanding the intended ideas, information, and suggestions of others. The basic elements of communication, including a sender, a receiver, and feedback, are all present. This is a key communication skill and promotes understanding among people. She should not follow the sender as it the depicts that she is doing mimicry of the sender.
Explanation:
Active listeners attend to nonverbal, symbolic, and verbal messages. The challenge is to listen through our own assumptions, biases, judgments and emotions and then to ask suitable questions to get more information. For improving communication skills Marianna should focus on the verbal practice and should be interactive with others to get confidence in her self. Listening to others is the major key for communication but repeating someone's ideas and verbal plays depicts mimicry which will not help to improve communication skills. she should interrupt the sender when clarification is needed. She should not avoid looking directly at the sender to keep from embarrassing him or her infect should interact with them to get more clarity about the discussion of the topic.
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