Madeline is preparing to announce changes in policies and procedures, and she wants to make sure there will be some kind of written documentation that a message was sent and received. The need for an electronic trail will affect Madeline's choice of information richness. nonverbal communication. a communication network. verbal communication. communication medium.

In this scenario, Madeline is preparing to announce changes in policies and procedures, and she wants to make sure there will be some kind of written documentation that a message was sent and received (proof). The need for an electronic trail will affect Madeline's choice of communication medium.

Communication can be defined as the process of sending an information (message) from an individual or group of people to another through the use of mutually understood symbols or signs. Hence, communication comprises of seven (7) main components and these are;

1. Sender.

2. Message.

3. Encoding.

4. Medium.

5. Decoding.

6. Receiver or Recipient.

7. Feedback.

A communication medium refers to the channel through which a message is successfully transmitted from a sender to the receiver. Some examples of communication medium are newspapers, television, radio, websites, fax, memo etc.

In this case, Madeline wants a written documentation that her message was sent and received. Therefore, if an electronic trail such as e-mail, radio or telephone is used as the communication medium, it would be impossible to have a written documentation of her message being sent and received by the recipient.