Answer:
These are the answer choices:
a. Centralize decision making
b. deemphasize lower-level management training
c. control their managers tightly
d. deemphasize lower-level management accountability
e. decentralize authority
And this is the correct answer:
e. decentralize authority
Explanation:
The fact that top management at Sears gives significant freedom to regional and store managers means that they decentralize authority.
Instead of opting for a top-down management strategy, executive leaders at Sears opt for a more horizontal approach in which many tasks are left to the authority of the local managers, due to the fact that centralizing decision making in such a big business would be too complex and difficult to work out well in practice.
In other words, executive leaders at Sears decentralized authority because they feel that it will result in more efficiency.
