Question

The following four employees all feel committed to the organization they work for. Jennifer feels it will be difficult to find a similar pension plan she has at another job. Mark has a high level of seniority at his current job. James feels his organization makes great contributions to the community. Susan wants to ensure her family receives medical insurance. Based on this information, who is the most likely to display organizational citizenship behavior?

Answer 1

Answer:

James

Explanation:

Because James feels his organization makes great contributions to the community, he is most likely to display organizational citizenship behavior

Organizational citizenship behaviors (OCB) are voluntary behaviors employees perform to help others and benefit the organization. An employee who engages in OCB may not even be a top performer, he could just be a person who can go the extra mile or go above and beyond the minimum efforts required to do a satisfactory job.