Answer:
Recognizes that a customer returned merchandise and/or received an allowance.
Explanation:
When returning merchandise, sales return and allowances are debited to decrease sales and account receivable or cash is credited to refund / reduce cash company owes by the client. When a customer requires a cash refund, then we can only credit cash instead of account receivable because the debit entry is the same.
The journal entry is
Sales return and allowances XXXXX
To Account receivable XXXXX
(Being the sales return is recorded)
It only shows and records the returned merchandise