Answer:
b) intangible
Explanation:
In the scenario described above, the company Sizzlin 'Shine offers services through professionals trained to apply wax in automobiles and use mechanical polishing equipment.
An intangible service is one that cannot be touched, seen or felt as a tangible asset, therefore there is no possibility of experiencing the service before it is rendered.
However, there are some ways for service providers to demonstrate their credibility and quality, through the use of trained personnel, marketing communication, symbols, references, and other elements that help to attest their efficiency and to improve the perception of the target audience. regarding the services provided.