Answer:
its intangible product.
Explanation:
Analyzing the context of the above question, it can be said that in terms of product strategy, the telephone message from the Reject Hotline is classified as its intangible product, as this resource is configured as a service, which is something that is not it can touch, see or feel, that is, it is intangible, but it is the performance of an activity that satisfies a need.