Question

Alicia just created a fan page for the gift shop where she works. How can Alicia practice good customer service on the social media page?
A. Use the site to request personal information from customers
B. Make complaints received on the site lower priority
C. Delete negative comments
D. Ask fans for feedback or ideas

Answer 1

Answer:

D. Ask fans for feedback or ideas

Explanation:

Asking fans for feedback and ideas allows the gift shop to provide the customers or "fans" with a more positive experience because they are getting opinions and ideas directly from the people the customers.