Answer:
The first thing you need to do when a resident has collapsed is to identify the problem, and any possible hazards around the area. If you are not equipped or do not have the ability to do so, you should report it to the superior, instead of trying to do something above your level. The next step is to tap on them and ask if they are ok (which is just seeing if they are still conscious). If they are not, perform CPR. Next, with the help of a co-worker, help the resident back to the chair, or back to their bed. Report & record.
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