1.One employee is in charge of the following activities at a drive-through of a bank:
Activity Activity Time per Customer
Greet customer 2 Seconds
Take order 3 Seconds
Process order 2 minutes
Print receipt 10 seconds
a. What is the processing time (in seconds) of the drive-through process at the bank?
b. What is the capacity (in customers per hour) of the employee?
c. If demand is 30 customers per hour, what is the bank’s flow rate (in customers per minute)?
