Question

A business could reduce possible barriers to internal communication by: 1) using e-mails for all messages
2) insisting on feedback after sending important messages
3) using technical language and jargon in all messages
4) using social networking sites for confidential messages

Answer 1

Answer:

Answer 2

Explanation:

The best ways to reduce these internal barriers are:

1. communicating only what is needed
2. avoiding slang
3. remain aware of cultural differences
4. stay open minded for questions and answers
5. choose a communication app

Therefore option 3 in our case falls out, as also option 4, as social media is used generally for sharing information that need to reach larger audience, like job advertisements for instance. Depending on the content and desired message, usage varies between social media tools. Usage of emails is always welcomed when employee wants to leave a documented trace of his/her correspondence and usually other party responds to them. However, based on point one in our bullet list there should be a clear feedback on important messages and being covered with tons of emails during the day draws worker's attention from his/her duties.