Which of the following process analysis tools is especially useful in processes with a high service​ component? A. ​Service-function mapping B. Flowchart C. ​Value-stream mapping D. Service blueprinting

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Answer:

Option(d)  is the correct answer to the given question.    

Explanation:

The main objective of service blueprinting reconstructs the connections in a customer environment such as individuals,etc and the structures. The service blueprinting maintain the connection of customer environment and structure with the help of graphs.

  • With the help of service blueprinting customers and structure will find areas of weakness, in the service operation chaining.
  • it gives the high operation portion processes in the customer and structure.
  • All the other options do not give high service components so they are incorrect options.

 

The process analysis tool is a flowchart that shows separate steps of sequence in an arranged manner. Such as the input and output and involves the people in decision making.

  • Hence the tools make a blueprint or the service blueprinting that is used for designing. and disguising the problems found in the applications. It includes customized actions, front, and backstage.

Hence the option D is correct.

Learn more about the following process analysis tools is especially.

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