Answer:
efficiency, flexibility.
Explanation:
For the predictable demand, Zara strives for efficiency, and for the unpredictable demand, Zara hopes to achieve flexibility.
Zara seeks efficiency for the predictable demand because this type of demand can be programmed and controlled internally, that is, the items of this demand will be used for the production of other items, therefore it is necessary to have an estimate of the future demand, so that can forecast resources to supply demand efficiently.
In the case of unpredictable demand, Zara seeks flexibility, as this demand works according to market and consumption trends.