Answer:
Face work
Explanation:also term as gaining face are the various ways a person wants to point out, sustain or restore his or her identity (majorly social identity) in the midst of the people one interact with.most times we say what we don't mean or our words offends the people we roll with(have conversations or interaction with) and so we try to remedy the situation so that it will not let your friends or those you are interacting with have a negative view of you or even offended (angry with you).
It is a communication strategy geared towards restoring one's identity in a dialogue or communication. Most times face management, restructuring words and negotiation are used in the process.