Answer:
In conflict resolution, it is very important that you understand the needs of those involved. Not understanding there needs makes the statement not true.
Explanation:
It is very necessary and vital to consider the needs as well as the demands of people in trying to resolve conflicts. As much as it is important to reach an agreement, the deal will not be concretized without strategically outlining the needs, yearnings, disappointments and expectations of the individuals or groups involved. It will be very necessary to engage good and non-palatable request and strategically espouse on the gains and loss of such request that has been made by one group or another individual involved in the conflict.