New orders are coming in quickly for SmartTech, and management is confident that new contracts will take them through the next couple of years. The company has started investing again, but not in people. The number of employees is the same as when the company and its competitors faced the Great Recession. Most likely due to ________________, the company is producing more product and services with less people.
a. the lack of skilled labor
b. new competition
c. social changes
d. technological advancement