Answer:
Pat should become less directive and more relationship oriented.
Explanation:
Contingency model of management is when a manager handles situations based unique situation that is involved and not on strict laid down rules. For example if a staff does not perform a task instead of sanctioning him, the manager can ask for feedback on why the task was not performed and then base his action on the unique situation that led to the nonperformance.
As the employees become fairly confident in their job, Pat should develop more of a relationship oriented leadership that varies based on unique situation.