Question

Ms. Krisak asks the question, "Does the ability to stay on the cutting edge of home interior trends provide our customer tangible benefits?" Under which step of the capabilities assessment profile are distinctive organizational capabilities identified?

Answer 1

Answer: A) Sort the core capabilities and competencies according to strategic importance.

Explanation:

This is the 4th step of the First phase of the Capabilities Assessment Profile which is to "Identify Distinctive Capabilities". It deals with identifying the Core and Distinctive Capabilities of the Organization to determine if those Capabilities provide wide access to new markets as well as if the Capabilities provide tangible benefits to customers and if the Capability is difficult to be copied by the competition.